Choose a state to go to that area of the page:

Alabama Kansas North Dakota
Alaska Kentucky Ohio
American Samoa Louisiana Oklahoma
Arizona Maine Oregon
Arkansas Maryland Pennsylvania
California Massachusetts Rhode Island
Colorado Michigan South Carolina
Commonwealth of Northern Mariana Islands Minnesota South Dakota
Connecticut Mississippi Tennessee
Delaware Missouri Texas
District of Columbia Montana Utah
Florida Nebraska Vermont
Georgia Nevada Virgin Islands
Guam New Hampshire Virginia
Hawaii New Jersey Washington
Idaho New Mexico West Virginia
Illinois New York Wisconsin
Indiana North Carolina Wyoming
Iowa
Alabama
1-800-362-1504–Alabama Medicaid Agency
(general information number for current and potential Medicaid beneficiaries, including information on applying for Medicaid through the Children’s Health Insurance Program (CHIP))1-800-253-0799–Telecommunication Devices for the Deaf (TDD)
1-800-204-3728–Non-Emergency Transportation
1-800-545-1098–Info Connection (an Alabama Department of Public Health hotline for teens and women of child-bearing age)
1-800-824-6584–Medicaid Fraud Hotline
1-800-456-1242–Medicaid Automated Claims Submission & Adjudication System (MACSAS)–Provider Hotline
1-800-688-7989–Electronic Data Systems (EDS)
1-800-654-1385–Healthy Beginnings(an Alabama Department of Public Health maternal and child health hotline)
1-888-373-KIDS (5437)–SCHIP (ALLKIDS)

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American Samoa
684-633-4590/4036–Local Number

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Alaska
1-800-211-7470–Medicaid Hotline – billing error questions, provided services, eligibility questions (907-562-3671 for Anchorage residents)
1-800-770-5650–Provider Hotline
1-888-318-8890–KidCare Hotline(Child Health Insurance Program) (907-269-6529 for Anchorage residents)
1-907-465-3355–Division of Medicaid
1-907-269-1060–Provider Fraud
1-907-269-6279–Consumer Eligibility Fraud

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Arizona
1-800-654-8713–General Information (in-state only)
1-800-523-0231–General Information (out-of-state but not nationwide)
1-800-334-5140–Telecommunication Devices for the Deaf (TDD)
1-800-334-5283–Enrollment/Plan Selection (in-state-only)
1-800-331-5090–Automated Verification Line (out-of-state)
1-800-417-7200–Automated Verification Line (in-State only)
1-888-800-3804–Chinle
1-888-425-3165–Globe/Miami
1-888-300-8348–Kingman
1-800-654-2076–Lake Havasu
1-888-778-5600–Prescott
1-877-537-1515–Showlow

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Arkansas
1-800-482-8988–Customer Assistance–Medicaid Eligibility/General
1-800-482-5431–Medicaid Information Number
1-800-482-1141–Medicaid Providers (In State)
1-800-482-5850–Extension 28502, Out of State Calls
1-800-285-1131–Extension 26789, Telecommunication Device for the Deaf (TDD)
1-800-422-6641–Fraud & Abuse Hotline
1-888-474-8275–ARKIDS

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California
1-800-952-5253–Medi-Cal Fair Hearings (English/Spanish)
1-800-BABY-999
(1-800-222-9999)–BABYCAL and AIM (In-State and Common Border States ; English/Spanish)
1-800-322-6384–DENTICAL(In-State and Common Border States; English/Spanish)
1-800-822-6222–Beneficiary Fraud (Statewide California; English/Spanish)
1-800-722-0432–State Attorney General’s Office Medi-Cal Fraud and Patient Abuse (In-State Only; English)
1-888-452-8609–Managed Care Ombudsman’s Complaint Line (English/Spanish)
1-800-400-0815–Department of Corporations – Complaint line regarding health plans (English – Translation services via conference call)
1-888-747-1222–Medi-Cal for Children and Healthy Families General Information and Medi-Cal for Children and Pregnant Women’s Mail-In Application Assistance (English, Spanish, Armenian, Cambodian, Cantonese, Hmong,Lao, Russian, Farsi, Vietnamese)
1-800-896-4042–Medi-Cal Mental Health Ombudsman Services
1-800-896-2512–TTY Translation Available
Medi-Cal Managed Care
1-800-430-4263–English and languages not listed below
1-800-430-7077–Telecommunication Devices for the Deaf (TDD)
1-800-430-5005–Cambodian
1-800-430-6006–Cantonese
1-800-840-5034–Farsi
1-800-430-2022–Hmong
1-800-430-4091–Lao
1-800-430-7007–Russian
1-800-430-3003–Spanish
1-800-430-8008–Vietnamese

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Colorado
1-800-221-3943–Department of Health Care Policy & Financing
1-800-659-3656–Telecommunication Devices for the Deaf /Voice
1-800-659-2656–Telecommunication Devices for the Deaf/TDD
1-888-367-6557–Enrollment Broker (Contract)/English & Spanish
1-800-688-7777–MCH/Family Health
1-800-359-1991–CHIP (called CHP+)
1-888-876-8864–Enrollment Broker (Contract)/TTY
303-866-3513–Denver Metro Area (not toll free)

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Commonwealth of Northern Mariana Islands
Local Medicaid Numbers
670-664-4880
670-664-4882

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Connecticut
1-800-994-9422–Area Agencies on Aging
1-800-445-5394–Alternate Care
1-800-233-2503–Connecticut AIDS, Drug Assistance Program (CADAP)
1-800-547-3443–Connecticut Partnership Long Term Care
1-800-385-4052–Customer Information Center
1-800-443-9946–Elderly Services
1-800-842-1132–Energy Services
1-800-842-2155–Fraud Hotline
1-800-609-5627–Medicare Part B Premiums
1-800-445-5394–Katie Beckett
1-800-445-5394–Pre-admission Screening and Resident Review (PASARR)
1-800-842- 1508–Public Information
1-800-445-5394–Connecticut Home Care for Elders
1-800-647-8872–Support Payment Information
1-800-842-4524–Telecommunication Devices for the Deaf (TDD)
1-800-423-5026–CONNPACE
1-800-462-0134–Administrative Hearings
1-800-811-6141–Child Care Certification Program
1-800-842-8440–EDS Provider Relations
1-877-284-8759–Husky Medical Plan
1-888-385-4225–Elderly Protective Services
1-800-243-3684–Tax Refund Intercept Information
1-800-537-2549–BRS Information
1-800-842-8320–Disability Determination
1-800-842-4474–Quality Control
1-888-328-2666–GBT-City Bank

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Delaware
1-800-372-2022–Department of Health & Social Services
1-800-924-3958–Telecommunication Devices for the Deaf (TDD)
1-800-996-9969–Health Benefits Manager for Managed Care Enrollment
1-800-464-4357–Delaware Hotline
1-800-996-9969–Delaware Healthy Children Program

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Delaware
1-800-372-2022–Department of Health & Social Services
1-800-924-3958–Telecommunication Devices for the Deaf (TDD)
1-800-996-9969–Health Benefits Manager for Managed Care Enrollment
1-800-464-4357–Delaware Hotline
1-800-996-9969–Delaware Healthy Children Program

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District of Columbia
1-202-727-0735–Department of Human Services
1-202-783-2118–Managed Care Helpline (English & Spanish)
1-202-279-6003–Telecommunication Devices for the Deaf (TDD) for Managed Care Helpline
1-202-727-0725–Early and Periodic Screening, Diagnosis and Treatment (EPSDT) Medicaid Well Child Care
1-800-MOM-BABY (1-800-666-2229)–Maternal Child Health (MCH) (Transportation/Counseling)
1-800-666-2229–Healthy DC Kids

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Florida
1-888-419-3456–Agency for Health Care Administration (AHCA) Information Center
1-888-352-5437–(1-888-FLAKIDS)–Florida Health Kids and KidCare
1-888-540-5437–(1-888-540-KIDS)–SCHIP (KidCare)
1-877-543-7669–(1-877-KIDSNOW)–SCHIP (KidCare) (in-State only)
1-877-316-8748–SCHIP (KidCare) TTY (in-State only)

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Georgia
1-800-282-4536–Division of Medical Assistance
1-800-246-2757–Georgia Better Health Care
1-800-656-8739–Client Appeals
1-800-533-0686–Fraud Control Line (in-State)
1-800-766-4456–Provider Enrollment
1-800-869-1150–Welfare Information
1-800-934-9206–Early and Periodic Screening, Diagnosis and Treatment (EPSDT)/Health Check
1-877-427-3224 (1-877-GAPEACH)– SCHIP (PeachCare for Kids)

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Guam
Guam Medicaid Offices are:
671-735-7274–Chief Human Services Administrator, Division of Public Welfare
671-735-7264–Human Services Administrator, Bureau of Health Care Financing
671-735-7102–Dennis G. Rodriguez, Director, Dept. of Public Health and Social Services
671-735-7282–Theresa Arcangel, Human Services Administrator, Bureau of Health Care Financing

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Hawaii
(restricted to islands listed) 1-800-518-8887–for use by Medicaid providers for claim resolution
1-808-587-3521–Oahu (applicants)
1-800-587-3540–Oahu (recipients)
1-808-933-0339–Hawaii (East)
1-808-327-4970–Hawaii (West)
1-808-243-5780–Maui (or toll free for Maui, Molokai, & Lanai
1-800-894-5755–Maui toll-free number goes to the Maui office, which is responsible for Maui, Molokai, & Lanai
1-808-241-3575–Kauai
1-808-553-1758–Molokai (non toll-free)

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Idaho
1-800-926-2588–Idaho CareLine and Children’s Health Insurance Program (CHIP)
1-800-685-3757–Idaho Medicaid Voice Information Service–Providers
1-866-635-7515–Medicaid Fraud and SURS Unit

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Illinois
1-800-252-8635–Department of Human Services (DHS) Customer Inquiry (in-State only)
1-800-843-6154–Department of Human Services (DHS) Customer Inquiry (out-of-State)
1-800-447-6404–Department of Human Services (DHS) Customer Inquiry (TTY for the deaf)
1-800-226-0768–KidCare Health Benefits Hotline: KidCare information
1-877-204-1012–KidCare Health Benefits Hotline (TTY for the deaf; in-State only)
1-800-842-1461–Provider Health Care Hotline: KidCare Information, Medicaid eligibility verification, health profiles (in State & out-of-State)
1-800-252-8942–Refill-Too-Soon/Prior Approval/Help Desk for pharmacists (in-State only)
1-800-642-7588–Automated Voice Response System (AVRS) for pharmacists for prior approval (in-State only)
1-800-252-8903–Welfare & Medical Fraud Hotline (in-State only)
1-800-843-6154–Welfare & Medical Fraud Hotline (out-of-State)
1-800-447-4278–Child Support Help Line (in-State and out-of-State)
1-800-526-5812–Child Support Help Line (TTY for the Deaf, in-State only)

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Indiana
1-800-889-9949–Hoosier Healthwise – Medicaid and CHIP (in-State)
1-800-433-0746–Indiana Family Help Line (free provider locator/referral services)
1-800-545-7763–Disability, Aging & Rehabilitation Services
1-800-622-4968–Disability Determination
1-800-382-1039–Medicaid Provider Fraud – Attorney General
1-800-446-1993–Medicaid, Food Stamps, TANF, Section8 & Housing Fraud Hotline (National)
1-800-926-8336–Child Support (in-State)
1-800-622-4932–Family Independence (National)
1-800-992-6978–Adult Protective Service (in-State)
1-887-511-1144–Child Development Bureau (in-State)
1-800-457-4584–Medicaid Recipient Hotline (Indiana & contiguous States)
1-800-457-4518 (Indiana & contiguous States) or 1-317-347-4511–Prior Authorization
1-800-577-1278 (Indiana & contiguous States) or 1-317-655-3240–Customer Assistance
1-800-457-4515 (Indiana & contiguous States) or 1-317-347-4527–Surviellance & Utilization Review (SUR)
1-800-457-4510 (Indiana & contiguous States) or 1-317-488-5046–Third Party Liability (TPL)

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Iowa
1-800-338-8366 (toll free)/1-515-327-5121 (in-State)–Recipient’s Hotline
1-800-338-9154 (toll free)/1-515-327-5123 (in-State)–Managed Care Recipient’s Hotline
1-800-338-7909 (toll free)/1-515-327-5120 (in-State)–Provider Numbers Hotline
1-800-338-9158 (toll free)/1-515-327-5124 (in-State)–Drug Prior Authorization
1-800-257-8563–Iowa Children’s Health Insurance Program (CHIP) entitled “The Hawk-I Program”

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Kansas
1-800-766-9012–Recipient’s Assistance Unit (in-State only)
1-800-933-6593–Provider Assistance Unit (in-State only)
1-800-285-4978–Prior Authorization (in-State only)
1-800-792-4884–Health Wave (toll-free)
1-800-792-4292–Health Wave TTY Line (toll-free)

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Kentucky
1-800-752-6200–Child & Adult Abuse
1-800-432-9251–Crisis Line for Parents
1-800-775-0296–TTY for Medicaid
1-800-432-9346–Special Needs Adoption
1-800-372-2991–LTC Ombudsman
1-877-524-4718–SCHIP (KCHIP)
1-877-524-4719–SCHIP (KCHIP) TTY
1-800-662-5397–SCHIP (KCHIP) Spanish1-800-635-2570–Medicaid Member Services
1-800-232-KIDS (1-800-232-5437)–Foster Care
1-800-372-2970–Welfare Fraud
1-877-580-0066–KENPAC TTY

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Louisiana
1-800-327-3419–Home Health & Complaints
1-800-488-2917–Fraud Reporting
1-225-342-3891–State Medicaid Agency
1-877-252-2447–LaCHIP
1-877-523-2987–FAX for CHIP
1-800-680-0488–Home and Community Based Waiver Hotline
1-888-544-7996–Medicare Savings Programs
1-800-834-3333-Plastic Medicaid Card
1-888-342-6207–Recipient’s Eligibility

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Maine
(in-State) 1-800-321-5557 (same number for fraud and Abuse)
1-880-423-4331–Telephone Typewriter (TTY) for the Deaf
1-800-452-4694–Client Eligibility
1-800-566-3818–Division of Quality Improvement
1-800-572-3839–Third Party Liability
1-866-796-2463–Healthy Maine Prescriptions

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Maryland
(in-State) General Medical Assistance and Department of Health and Mental Hygiene Numbers:
1-800-332-6347–Recorded message for the Department of Human Resources Consumer Service
1-800-685-5861–Medical Care Policy Administration
1-800-456-8900–Pregnant Women & Children/Family Planning Waiver
1-800-445-1159–Medical Assistance Provider Relations
1-800-492-2134–Eligibility Verification System (EVS) for Providers
1-800-445-1159–Provider Billing Questions
1-800-492-5231–Recipient Services
1-800-638-6252–Statewide AIDS Information & Referral Services Hotline HealthChoice Numbers:
1-800-284-4510–Enrollee Action Line
1-800-766-8692–Provider Hotline
1-800-977-7388–Enrollment Broker
1-800-492-6006–Rare and Expensive Case Management

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Massachusetts
(in-State) 1-888-665-9993–Mass Health Enrollment Centers
1-888-665-9997–Telephone Typewriter (TTY) for the Deaf
1-800-841-2900–Mass Health Customer Service (for inquiries on entire program)

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Michigan
1-800-642-3195–Beneficiary Inquiry
1-800-292-2550–Medicaid Information Line
1-888-696-3510–Verify Client Eligibility Medi-Fax
1-800-24-ABUSE (1-800-242-2873)–Fraud and Abuse Reporting
1-800-727-7223–Prior Authorization of Elective Admissions
1-877-864-9014–Pharmaceutical Prior Authorizations (First Health Corporation) Clinical Call Center for Physicians and Medical personnel with questions.
1-888-ENROLLS (1-888-367-6557)–Beneficiary Managed Care Enrollment (Includes instructions for foreign language and hearing impaired, in-State only)
1-877-CSHCS-37–(1-877-274-2737) Michigan Children with Special Health Care Services Health Plan Enrollment
1-888-988-6300–MICHILD Program–Michigan Children’s Health Insurance Program
1-800-359-3722–Children’s Special Health Care Services Family Phone Line & Family Support Network

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Minnesota
1-800-366-5411–Provider Help Desk
1-800-657-3739–Recipient Help Desk
1-800-366-8930–Provider and Recipient TTY
1-800-657-3991–Provider Enrollment
1-800-657-3672–Minnesota Care Help Desk (CHIP)
1-800-657-3613–Eligibility Verification System (for providers only)

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Mississippi
1-800-421-2408–Division of Medicaid (in-State only)
1-800-884-3222–General Information ACS Provider and Beneficiary Services
1-800-421-2408–SCHIP (MS Health Care Benefits Program) (in-State only)

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Missouri
(in-State only) 1-800-392-2161–Recipient Services (also service under CHIP)
1-800-392-0938–Provider Communications
1-800-392-8030–Pharmacy/Exceptions
1-800-392-1261–Eligibility (Division of Family Services) (also CHIP eligibility)
1-800-348-6627–Medicaid Managed Care (MC+) Helpline
1-888-275-5908–MC+ for Kids (CHIP) Eligibility
1-888-863-9513–Non-emergency medical transportation
1-800-735-2966–Relay Missouri for hearing and speech impaired (text)
1-800-735-2466–Relay Missouri for hearing and speech impaired (voice)
1-800-766-0686–Utilization review

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Montana
1-800-332-2272–Citizens Advocate Office (in-State only)
1-800-335-7592–Telephone Typewriter (TTY) for the Deaf
1-800-362-8312–Passport (Primary Care Services)
1-800-292-7114–Transportation Authorization
1-800-694-3084–Health Insurance Premium Payment Program
1-800-395-7961–Drug Prior Authorization
1-800-480-6823–Medicaid Provider Hotline
1-800-624-3958–Consultec (in-state only)
1-800-926-6636–MT Community Partners/Provider Line
1-888-866-0328–Addictive and Mental disorders Division/Provider Help Line
1-888-378-2836–Estate Recovery Program
1-877-543-7669–CHIP and Healthy Mothers Healthy Babies
1-800-421-6667–Montana’s Kid’s Insurance (SCHIP)
1-888-599-2233–Mental Health

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Nebraska
1-402-471-8845–Kids Connection (not toll-free)
1-402-471-7715–(Lincoln) Nebraska Health Connection/Access Medicaid
1-402-595-1000–(Omaha) Nebraska Health Connection/Access Medicaid
1-800-641-1902–Share Advantage – United Healthcare of the Midlands
1-800-843-2374–Primary Care + Health Maintenance Organization (HMO) of Nebraska, Blue Cross/Blue Shield (BCBS) of Nebraska
1-800-804-5022–Value Options, Inc.-Access to Care Line (Mental Health/Substance Abuse Services)
Nebraska Medicaid Eligibility System (NMES)
1-800-642-6092–(outside Lincoln)
1-402-471-9580–(check eligibility status) Medicaid Inquiry Lines
1-877-255-3092–(for claims payment/status outside Lincoln)
1-402-471-9128 (inside Lincoln) Provider Helpline
1-800-600-1297–(outside Lincoln)
1-402-471-7718–(in Lincoln) Pharmaceutical
1-800-884-3238–(drug claim inquiry) – First Health Services (outside Lincoln)
1-800-884-7387–(drug prior authorization)(outside Lincoln) CHIP (Nebraska’s Kids Connection)
1-402-471-8845–Tom Ryan – an 800 number will be added later this year
1-877-632-5437 or 1-877-NEBKIDS Medicaid Fraud and Abuse
1-800-430-3244 Ext. 9375–(client) (outside Lincoln) Special Investigations Unit
1-800-430-3244 Ext. 9365–(provider) (outside Lincoln) Surveillance and Utilization UnitIn-State Only
Toll-Free Number District Office
1-800-843-1407 — Alliance
1-800-554-9123 — Beatrice
1-800-316-0039 — Bridgeport
1-800-497-1515 — Broken Bow
1-800-559-9718 — Chadron
1-800-330-0755 — Columbus
1-800-576-5212 — David City
1-800-467-9922 — Fremont
1-800-779-4855 — Kearney
1-800-778-1613 — Lexington
1-800-778-1612 — McCook
1-800-884-6411 — Nebraska City
1-800-782-8844 — Norfolk
1-800-778-1611 — North Platte
1-800-778-1614 — Ogalala
1-800-776-1188 — Plattsmouth
1-800-643-7415 — Sidney
1-800-755-1333 — Wahoo
1-800-557-8511 — Wilber
1-800-627-3411 — York Nebraska Health and Human Services System1-800-652-1999–Adult/Child Abuse Hotline
1-800-831-4573–Child Support Hotline
1-800-358-8802–Disabled Persons and Family Support
1-800-358-8802–Medically Handicapped Children’s Program
1-800-7-PARENT (1-800-772-7368)–Foster Parent Recruitment
1-800-272-5590–Foster Parent Training Information
1-800-833-7352–Nebraska Relay System – Telecommunication Device for the Deaf/ Teletype (TDD/TT) Users
1-800-833-0920–Nebraska Relay System Voice Users
1-877-632-5437 (1-877-NEB-KIDS)–CHIP 800 number

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Nevada
1-800-992-0900–Department of Human Resources (in-state only)

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New Hampshire
1-800-852-3345–Department of Health and Human Services
1-800-735-2964–Telecommunication Devices for the Deaf (TDD)
No fraud and abuse 800 number
1-877-464-2447–New Hampshire Health Kids Program (CHIP)
1-800-351-1888–Department of Elderly and Adult Services
1-800-949-0470–Elder Abuse, Neglect or Exploitation

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New Jersey
1-800-356-1561–Medical Assistance Hotline (General Medicaid)
1-888-937-2835 or 1-888-692-2140–Medicaid Fraud and Abuse Hotline
1-800-782-0181–Medicaid Dental Bureau Hotline
1-800-701-0710–New Jersey Care 2000 and New Jersey Family Care
1-800-676-6562–REVS (Providers verify Medicaid eligibility)
1-800-776-6334–Provider Services at Fiscal Agent
1-800-792-9745–PAAD (Pharmaceutical Assistance to Aged and Disabled) Hotline
1-800-201-0720–TTY

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New Mexico
1-800-432-6217–Human Services Department (English and Spanish)
1-888-997-2583–Medicaid Managed Care
1-800-609-4TDD (1-800-609-4833)–Telecommunication Devices for the Deaf (TDD)
1-800-228-4802–Human Services Department, Office of Inspector General, Fraud and Abuse
1-800-525-6519–Attorney General, Medicaid Fraud Control
1-888-532-8093–Medicaid Managed Care Enrollment

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New York
1-800-206-8125–Managed Care General Department of Health
1-800-342-3009–Office of Temporary and Disability Service (was DSS)
1-800-332-3742–New York State Pharmaceutical Program (EPIC)
1-800-698-4543–Child Health Plus (CHIP) also Growing Up Healthy
For more information go to the Web Site : http://www.health.state.ny.us/nysdoh/medicaid/phone.htm

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North Carolina
1-800-662-7030–CARE-LINE (in-State only -Telecommunication Devices for the Deaf (TDD); other languages; serves as referral line)
1-800-367-2229–Family Health Resource Line (SCHIP and Medicaid) (Spanish capability) (in-State only)
1-800-976-1922–TTY

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North Dakota
1-800-755-2604–Medicaid/Medicaid Expansion for CHIP
1-800-366-6888–Telecommunication Devices for the Deaf (TDD)

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Ohio
1-800-324-8680–Department of Human Services – Medicaid Consumer Hotline (including Ohio’s Children’s Health Insurance Program (CHIP)
1-800-292-3572–Telecommunications Devices for the Deaf (TDD) For Hearing Impaired (In and out-of-State)
1-800-324-8680–Home & Community Based Services (In and out-of-State)
1-800-627-6133–Fraud Control/Welfare Program (In and Out-of-State)
1-800-755-4769–Prenatal Wellchild/Help Me Grow (In and Out-of-State)
1-800-686-1516–Provider Relations Automated Voice Response System (In-State only)
1-800-686-6108–Provider Relations (In-State only)
1-614-728-3288–Provider Relations (Out-of-State)
1-800-686-1595–Food Stamps Enforcement (In-State only)
1-614-752-5558–Food Stamps Enforcement (Out-of-State) District Offices
Canton 1-800-686-1569
Cincinnati 1-800-686-1571
Cleveland 1-800-686-1551
Columbus 1-800-686-1566
Toledo 1-800-686-1572

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Oklahoma
1-800-522-0310–Medicaid Claims
1-800-522-0114–Providers Customer Service (In State Only)
1-800-831-8921–Pharmacy Help Desk – Providers and Recipients Customer Service (In State Only)
1-800-871-9347–Provider Enrollment Contact
1-800-767-3949–Recipient Eligibility Verification System (REVS)
1-800-987-7767–SoonerCare Helpline
1-800-268-5261–Enrollment/Plan Selection for Managed Care Third Party Liability (In State Only)
1-800-530-3002–SoonerCare Nurse Advice Triage Line (directed to Voluntary Hospitals of America)
1-800-652-2010–Finance (travel claims questions)
1-405-522-7425, 7426, & 7390–Managed Care fax lines
1-800-987-7767–Children’s Health Insurance Program (CHIP)
1-888-521-2778–To Enroll in Medicaid Eligibility, Department of Human Services
1-877-404-4500–Sooner Ride

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Oregon
(in-State only) 1-800-273-0557–Client Advocate Services
1-800-336-6016–Provider Services – Oregon Medical Assistance Programs (OMAP) Hotline
1-800-393-9855–Oregon Health Plan (OHP) Benefits/RN Hotline
1-800-359-9517–Oregon Health Plan (OHP) Application Center
1-800-375-2863–Oregon Medical Assistance Programs (OMAP) TTY/TDD

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Pennsylvania Hotlines
1-800-692-7462–Department of Public Welfare
1-800-932-0582–Welfare Fraud
1-800-842-2020–Healthy Beginnings (Medicaid/Children’s Health Insurance Program (CHIP) questions)
1-800-451-4886–Telecommunications Devices for the Deaf (TDD)For Hearing Impaired
1-800-986-BABY (1-800-986-2229)–Department of Health
1-800-986-KIDS (1-800-986-5437)–Department of Health Prior Authorization
1-800-433-1324–Recipient Hotline
1-800-558-2660–Brand Medically Necessary Drugs
1-800-637-7840–General Assistance Exceptions
1-800-283-8863–Anti-Ulcer Drugs
1-800-558-4477–Home Health Services Home & Community Programs
1-800-922-9384–HIV/AIDS Client & Provider Inquiry Outpatient Providers
1-800-537-8862–Practitioner Unit
1-800-932-0938–Pharmacy Unit
1-800-537-8861–Ancillary Unit
1-800-678-3337–Provider Inquiry Unit for Claim Rejections
1-800-932-0939–Long Term CareInpatient Providers
1-800-441-8187–Provider Services (out-of-State)
1-800-822-2901–Provider Services (in-State)
1-800-558-4247–used by hospitals to call Chronic Hospital Review (CHR)
1-800-558-4374–Diagnostic-Related Groupings (DRG) Unit
1-800-558-4777–Place of Service Review (PSR)

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Puerto Rico
1-787-250-7429–General Medicaid

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Rhode Island
(in-State only) 1-401-462-1300–Rite Care Information Line
1-401-462-1500–Rite Care Spanish Information Line
1-401-462-5300–Department of Human Services

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South Carolina
1-888-549-0820–South Carolina Medical Programs (this includes Managed Care and Partners for Healthy Children (PHC), which is the Children’s Health Insurance Program (CHIP))
1-800-763-9087–Appeals & Hearings
1-888-662-4328–Attorney General (Medicaid provider fraud and abuse) Calls go directly to the Attorney General’s Office
1-800-868-9095–Office of Aging
1-888-364-3224–Medicaid Fraud and Abuse

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South Dakota
1-605-773-6383–Medicaid/Medicaid Expansion for CHIP (not toll-free)
1-800-452-7691–Medicaid/Medicaid Expansion for CHIP (in-State and in bordering States)
1-800-305-3064–CHIP Eligibility
1-877-999-5612–Medicare Savings Information
1-800-452-7691–Medical Services Provider Voice Response System
1-800-738-2301–Breast and Cervical CAncer Treatment
605-773-4678–Medicaid questions (not toll free)

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Tennessee
1-800-669-1851–TENNCare Information Line (Medicaid and SCHIP)
1-800-772-7647–Telecommunication Devices for the Deaf (TDD)
1-800-254-7568–Hispanic Line

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Texas
1-800-647-6558–Children’s Health Insurance Program (CHIP) (English & Spanish)
1-800-964-2777–Medicaid Managed Care/Client Assistance – (MAXIMUS) (STAR & STAR+PLUS Health Plan) (English & Spanish)
1-800-436-6184–Fraud Abuse Hotline (English & Spanish)
1-800-792-1109–Rehabilitative Services
1-800-252-8010–Hospice Hotline
1-800-448-3927–Eligibility Hotline
1-800-925-9126–Provider Inquiry/National Heritage Insurance Company (NHIC) Medicaid Payment Contractor Numbers Restricted to In-State Calls
1-800-458-9858–Long Term Complaint Line/Consumer Advocate for Nursing Facility Residents (English & Spanish)
1-800-447-8477–Medicaid Fraud Hotline – Office of Inspector General, U.S. Department of Health and Human Services
1-800-252-8154–Texas Department of Mental Health and Mental Retardation (TDMHMR) Consumer Protection Hot Line
1-888-834-7406–Medicaid Eligibility
1-512-338-6518–Medicaid Payments thru Texas Department of Health

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Utah
1-800-662-9651 (for Utah, Colorado, Wyoming, Arizona, Nevada, and Idaho only; Spanish interpreters available)
1-888-222-2542–Children’s Health Insurance Program (CHIP)

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Vermont
(in-State) 1-800-250-8427–Medicaid Eligibility
1-888-834-7898–Telephone Typewriter (TTY) for the Deaf
1-800-917-7787–Ombudsman

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Virgin Islands
1-340-774-4624–General Medicaid Number

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Virginia
1-800-552-8627–Medicaid Provider Helpline
1-800-358-5050–Transportation Helpline
1-800-643-2273–Medallion/Health Maintenance Organization (HMO) Helpline
1-800-421-7376–Maternal & Child Health Helpline
1-800-884-9730–Eligibility Helpline
1-877-822-6764–Virginia Children’s Medical Security Insurance Plan

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Washington
(in-State only) 1-800-562-3022–Automatic Enrollment System
1-800-562-6188–Provider Hotline
1-866-545-0544–Medicaid Providers
1-800-562-6136–for calls regarding 3rd party insurance
1-800-562-6906–Fraud & Abuse Hotline
1-800-865-7801–Eligibility Questions
1-877-543-7669–Children’s Health Insurance Program

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West Virginia
1-800-642-8589–Department of Health & Human Services/Client Services
1-800-688-5810–Medicaid Eligibility/CONSULTEC Medicaid Eligibility
1-800-642-3607–Provider Services–Billing Questions & Policy (in-State)
1-800-633-4340–Consumer Claims Review
1-800-433-3019–Provider Relations/CONSULTEC Provider Relations
1-800-642-8522/9704–Title V
1-888-983-2645–Children’s Health Insurance Program (CHIP)

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Wisconsin
Medicaid Recipient Resources Lines
1-800-362-3002–Medicaid Recipients Services and BadgerCare Hotline
1-888-907-4455–BadgerCare Services
1-800-888-7989–Medicaid recipient Hotline
1-800-722-2295–Maternal & Child Health (MCH) Hotline
1-800-642-7837–Program for Children with Special Health Care Needs
1-800-291-2002–Managed Care Enrollment Specialists
1-800-218-8408–Women’s Health Hotline (WI WelWoman Program)

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Wyoming
1-888-996-8678–Department of Family Services Eligibility Information
1-307-777-5648–Telecommunication Devices for the Deaf (TDD) within the Department of Health
1-800-251-1268–Provider Link to Department of Health
1-800-251-1269–Client Link to Department of Health
1-800-944-4769–Statewide initiative with Ronald McDonald’s Childrens’ Charities of the Rocky Mountains (TDD number is 1-800-877-9965)

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