| State Medicaid Programs Toll-Free Lines |
| Choose a state to go to that area of the page: |
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| Alabama |
1-800-362-1504--Alabama Medicaid Agency
(general information number for current and potential Medicaid beneficiaries, including information on applying for Medicaid through the Children's Health Insurance Program (CHIP))
1-800-253-0799--Telecommunication Devices for the Deaf (TDD)
1-800-204-3728--Non-Emergency Transportation
1-800-545-1098--Info Connection (an Alabama Department of Public Health hotline for teens and women of child-bearing age)
1-800-824-6584--Medicaid Fraud Hotline
1-800-456-1242--Medicaid Automated Claims Submission & Adjudication System (MACSAS)--Provider Hotline
1-800-688-7989--Electronic Data Systems (EDS)
1-800-654-1385--Healthy Beginnings
(an Alabama Department of Public Health maternal and child health hotline)
1-888-373-KIDS (5437)--SCHIP (ALLKIDS) |
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| Alaska |
1-800-211-7470--Medicaid Hotline - billing error questions, provided services, eligibility questions (907-562-3671 for Anchorage residents)
1-800-770-5650--Provider Hotline
1-888-318-8890--KidCare Hotline
(Child Health Insurance Program) (907-269-6529 for Anchorage residents)
1-907-465-3355--Division of Medicaid
1-907-269-1060--Provider Fraud
1-907-269-6279--Consumer Eligibility Fraud |
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| Arizona |
1-800-654-8713--General Information (in-state only)
1-800-523-0231--General Information (out-of-state but not nationwide)
1-800-334-5140--Telecommunication Devices for the Deaf (TDD)
1-800-334-5283--Enrollment/Plan Selection (in-state-only)
1-800-331-5090--Automated Verification Line (out-of-state)
1-800-417-7200--Automated Verification Line (in-State only)
1-888-800-3804--Chinle
1-888-425-3165--Globe/Miami
1-888-300-8348--Kingman
1-800-654-2076--Lake Havasu
1-888-778-5600--Prescott
1-877-537-1515--Showlow |
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| Arkansas |
1-800-482-8988--Customer Assistance--Medicaid Eligibility/General
1-800-482-5431--Medicaid Information Number
1-800-482-1141--Medicaid Providers (In State)
1-800-482-5850--Extension 28502, Out of State Calls
1-800-285-1131--Extension 26789, Telecommunication Device for the Deaf (TDD)
1-800-422-6641--Fraud & Abuse Hotline
1-888-474-8275--ARKIDS |
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| California |
1-800-952-5253--Medi-Cal Fair Hearings (English/Spanish)
1-800-BABY-999
(1-800-222-9999)--BABYCAL and AIM (In-State and Common Border States ; English/Spanish)
1-800-322-6384--DENTICAL(In-State and Common Border States; English/Spanish)
1-800-822-6222--Beneficiary Fraud (Statewide California; English/Spanish)
1-800-722-0432--State Attorney General's Office Medi-Cal Fraud and Patient Abuse (In-State Only; English)
1-888-452-8609--Managed Care Ombudsman's Complaint Line (English/Spanish)
1-800-400-0815--Department of Corporations - Complaint line regarding health plans (English - Translation services via conference call)
1-888-747-1222--Medi-Cal for Children and Healthy Families General Information and Medi-Cal for Children and Pregnant Women's Mail-In Application Assistance (English, Spanish, Armenian, Cambodian, Cantonese, Hmong,Lao, Russian, Farsi, Vietnamese)
1-800-896-4042--Medi-Cal Mental Health Ombudsman Services
1-800-896-2512--TTY Translation Available
Medi-Cal Managed Care
1-800-430-4263--English and languages not listed below
1-800-430-7077--Telecommunication Devices for the Deaf (TDD)
1-800-430-5005--Cambodian
1-800-430-6006--Cantonese
1-800-840-5034--Farsi
1-800-430-2022--Hmong
1-800-430-4091--Lao
1-800-430-7007--Russian
1-800-430-3003--Spanish
1-800-430-8008--Vietnamese |
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| Colorado |
1-800-221-3943--Department of Health Care Policy & Financing
1-800-659-3656--Telecommunication Devices for the Deaf /Voice
1-800-659-2656--Telecommunication Devices for the Deaf/TDD
1-888-367-6557--Enrollment Broker (Contract)/English & Spanish
1-800-688-7777--MCH/Family Health
1-800-359-1991--CHIP (called CHP+)
1-888-876-8864--Enrollment Broker (Contract)/TTY
303-866-3513--Denver Metro Area (not toll free) |
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| Connecticut |
1-800-994-9422--Area Agencies on Aging
1-800-445-5394--Alternate Care
1-800-233-2503--Connecticut AIDS, Drug Assistance Program (CADAP)
1-800-547-3443--Connecticut Partnership Long Term Care
1-800-385-4052--Customer Information Center
1-800-443-9946--Elderly Services
1-800-842-1132--Energy Services
1-800-842-2155--Fraud Hotline
1-800-609-5627--Medicare Part B Premiums
1-800-445-5394--Katie Beckett
1-800-445-5394--Pre-admission Screening and Resident Review (PASARR)
1-800-842- 1508--Public Information
1-800-445-5394--Connecticut Home Care for Elders
1-800-647-8872--Support Payment Information
1-800-842-4524--Telecommunication Devices for the Deaf (TDD)
1-800-423-5026--CONNPACE
1-800-462-0134--Administrative Hearings
1-800-811-6141--Child Care Certification Program
1-800-842-8440--EDS Provider Relations
1-877-284-8759--Husky Medical Plan
1-888-385-4225--Elderly Protective Services
1-800-243-3684--Tax Refund Intercept Information
1-800-537-2549--BRS Information
1-800-842-8320--Disability Determination
1-800-842-4474--Quality Control
1-888-328-2666--GBT-City Bank |
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| Delaware |
1-800-372-2022--Department of Health & Social Services
1-800-924-3958--Telecommunication Devices for the Deaf (TDD)
1-800-996-9969--Health Benefits Manager for Managed Care Enrollment
1-800-464-4357--Delaware Hotline
1-800-996-9969--Delaware Healthy Children Program |
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| Delaware |
1-800-372-2022--Department of Health & Social Services
1-800-924-3958--Telecommunication Devices for the Deaf (TDD)
1-800-996-9969--Health Benefits Manager for Managed Care Enrollment
1-800-464-4357--Delaware Hotline
1-800-996-9969--Delaware Healthy Children Program |
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| District of Columbia |
1-202-727-0735--Department of Human Services
1-202-783-2118--Managed Care Helpline (English & Spanish)
1-202-279-6003--Telecommunication Devices for the Deaf (TDD) for Managed Care Helpline
1-202-727-0725--Early and Periodic Screening, Diagnosis and Treatment (EPSDT) Medicaid Well Child Care
1-800-MOM-BABY (1-800-666-2229)--Maternal Child Health (MCH) (Transportation/Counseling)
1-800-666-2229--Healthy DC Kids |
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| Florida |
1-888-419-3456--Agency for Health Care Administration (AHCA) Information Center
1-888-352-5437--(1-888-FLAKIDS)--Florida Health Kids and KidCare
1-888-540-5437--(1-888-540-KIDS)--SCHIP (KidCare)
1-877-543-7669--(1-877-KIDSNOW)--SCHIP (KidCare) (in-State only)
1-877-316-8748--SCHIP (KidCare) TTY (in-State only) |
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| Georgia |
1-800-282-4536--Division of Medical Assistance
1-800-246-2757--Georgia Better Health Care
1-800-656-8739--Client Appeals
1-800-533-0686--Fraud Control Line (in-State)
1-800-766-4456--Provider Enrollment
1-800-869-1150--Welfare Information
1-800-934-9206--Early and Periodic Screening, Diagnosis and Treatment (EPSDT)/Health Check
1-877-427-3224 (1-877-GAPEACH)-- SCHIP (PeachCare for Kids) |
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| Guam |
Guam Medicaid Offices are:
671-735-7274--Chief Human Services Administrator, Division of Public Welfare
671-735-7264--Human Services Administrator, Bureau of Health Care Financing
671-735-7102--Dennis G. Rodriguez, Director, Dept. of Public Health and Social Services
671-735-7282--Theresa Arcangel, Human Services Administrator, Bureau of Health Care Financing |
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| Hawaii |
(restricted to islands listed) 1-800-518-8887--for use by Medicaid providers for claim resolution
1-808-587-3521--Oahu (applicants)
1-800-587-3540--Oahu (recipients)
1-808-933-0339--Hawaii (East)
1-808-327-4970--Hawaii (West)
1-808-243-5780--Maui (or toll free for Maui, Molokai, & Lanai
1-800-894-5755--Maui toll-free number goes to the Maui office, which is responsible for Maui, Molokai, & Lanai
1-808-241-3575--Kauai
1-808-553-1758--Molokai (non toll-free) |
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| Idaho |
1-800-926-2588--Idaho CareLine and Children's Health Insurance Program (CHIP)
1-800-685-3757--Idaho Medicaid Voice Information Service--Providers
1-866-635-7515--Medicaid Fraud and SURS Unit |
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| Illinois |
1-800-252-8635--Department of Human Services (DHS) Customer Inquiry (in-State only)
1-800-843-6154--Department of Human Services (DHS) Customer Inquiry (out-of-State)
1-800-447-6404--Department of Human Services (DHS) Customer Inquiry (TTY for the deaf)
1-800-226-0768--KidCare Health Benefits Hotline: KidCare information
1-877-204-1012--KidCare Health Benefits Hotline (TTY for the deaf; in-State only)
1-800-842-1461--Provider Health Care Hotline: KidCare Information, Medicaid eligibility verification, health profiles (in State & out-of-State)
1-800-252-8942--Refill-Too-Soon/Prior Approval/Help Desk for pharmacists (in-State only)
1-800-642-7588--Automated Voice Response System (AVRS) for pharmacists for prior approval (in-State only)
1-800-252-8903--Welfare & Medical Fraud Hotline (in-State only)
1-800-843-6154--Welfare & Medical Fraud Hotline (out-of-State)
1-800-447-4278--Child Support Help Line (in-State and out-of-State)
1-800-526-5812--Child Support Help Line (TTY for the Deaf, in-State only) |
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| Indiana |
1-800-889-9949--Hoosier Healthwise - Medicaid and CHIP (in-State)
1-800-433-0746--Indiana Family Help Line (free provider locator/referral services)
1-800-545-7763--Disability, Aging & Rehabilitation Services
1-800-622-4968--Disability Determination
1-800-382-1039--Medicaid Provider Fraud - Attorney General
1-800-446-1993--Medicaid, Food Stamps, TANF, Section8 & Housing Fraud Hotline (National)
1-800-926-8336--Child Support (in-State)
1-800-622-4932--Family Independence (National)
1-800-992-6978--Adult Protective Service (in-State)
1-887-511-1144--Child Development Bureau (in-State)
1-800-457-4584--Medicaid Recipient Hotline (Indiana & contiguous States)
1-800-457-4518 (Indiana & contiguous States) or 1-317-347-4511--Prior Authorization
1-800-577-1278 (Indiana & contiguous States) or 1-317-655-3240--Customer Assistance
1-800-457-4515 (Indiana & contiguous States) or 1-317-347-4527--Surviellance & Utilization Review (SUR)
1-800-457-4510 (Indiana & contiguous States) or 1-317-488-5046--Third Party Liability (TPL) |
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| Iowa |
1-800-338-8366 (toll free)/1-515-327-5121 (in-State)--Recipient's Hotline
1-800-338-9154 (toll free)/1-515-327-5123 (in-State)--Managed Care Recipient's Hotline
1-800-338-7909 (toll free)/1-515-327-5120 (in-State)--Provider Numbers Hotline
1-800-338-9158 (toll free)/1-515-327-5124 (in-State)--Drug Prior Authorization
1-800-257-8563--Iowa Children's Health Insurance Program (CHIP) entitled "The Hawk-I Program" |
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| Kansas |
1-800-766-9012--Recipient's Assistance Unit (in-State only)
1-800-933-6593--Provider Assistance Unit (in-State only)
1-800-285-4978--Prior Authorization (in-State only)
1-800-792-4884--Health Wave (toll-free)
1-800-792-4292--Health Wave TTY Line (toll-free) |
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| Kentucky |
1-800-752-6200--Child & Adult Abuse
1-800-432-9251--Crisis Line for Parents
1-800-775-0296--TTY for Medicaid
1-800-432-9346--Special Needs Adoption
1-800-372-2991--LTC Ombudsman
1-877-524-4718--SCHIP (KCHIP)
1-877-524-4719--SCHIP (KCHIP) TTY
1-800-662-5397--SCHIP (KCHIP) Spanish1-800-635-2570--Medicaid Member Services
1-800-232-KIDS (1-800-232-5437)--Foster Care
1-800-372-2970--Welfare Fraud
1-877-580-0066--KENPAC TTY |
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| Louisiana |
1-800-327-3419--Home Health & Complaints
1-800-488-2917--Fraud Reporting
1-225-342-3891--State Medicaid Agency
1-877-252-2447--LaCHIP
1-877-523-2987--FAX for CHIP
1-800-680-0488--Home and Community Based Waiver Hotline
1-888-544-7996--Medicare Savings Programs
1-800-834-3333-Plastic Medicaid Card
1-888-342-6207--Recipient's Eligibility |
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| Maine |
(in-State) 1-800-321-5557 (same number for fraud and Abuse)
1-880-423-4331--Telephone Typewriter (TTY) for the Deaf
1-800-452-4694--Client Eligibility
1-800-566-3818--Division of Quality Improvement
1-800-572-3839--Third Party Liability
1-866-796-2463--Healthy Maine Prescriptions |
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| Maryland |
(in-State) General Medical Assistance and Department of Health and Mental Hygiene Numbers:
1-800-332-6347--Recorded message for the Department of Human Resources Consumer Service
1-800-685-5861--Medical Care Policy Administration
1-800-456-8900--Pregnant Women & Children/Family Planning Waiver
1-800-445-1159--Medical Assistance Provider Relations
1-800-492-2134--Eligibility Verification System (EVS) for Providers
1-800-445-1159--Provider Billing Questions
1-800-492-5231--Recipient Services
1-800-638-6252--Statewide AIDS Information & Referral Services Hotline HealthChoice Numbers:
1-800-284-4510--Enrollee Action Line
1-800-766-8692--Provider Hotline
1-800-977-7388--Enrollment Broker
1-800-492-6006--Rare and Expensive Case Management |
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| Massachusetts |
(in-State) 1-888-665-9993--Mass Health Enrollment Centers
1-888-665-9997--Telephone Typewriter (TTY) for the Deaf
1-800-841-2900--Mass Health Customer Service (for inquiries on entire program) |
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| Michigan |
1-800-642-3195--Beneficiary Inquiry
1-800-292-2550--Medicaid Information Line
1-888-696-3510--Verify Client Eligibility Medi-Fax
1-800-24-ABUSE (1-800-242-2873)--Fraud and Abuse Reporting
1-800-727-7223--Prior Authorization of Elective Admissions
1-877-864-9014--Pharmaceutical Prior Authorizations (First Health Corporation) Clinical Call Center for Physicians and Medical personnel with questions.
1-888-ENROLLS (1-888-367-6557)--Beneficiary Managed Care Enrollment (Includes instructions for foreign language and hearing impaired, in-State only)
1-877-CSHCS-37--(1-877-274-2737) Michigan Children with Special Health Care Services Health Plan Enrollment
1-888-988-6300--MICHILD Program--Michigan Children's Health Insurance Program
1-800-359-3722--Children's Special Health Care Services Family Phone Line & Family Support Network |
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| Minnesota |
1-800-366-5411--Provider Help Desk
1-800-657-3739--Recipient Help Desk
1-800-366-8930--Provider and Recipient TTY
1-800-657-3991--Provider Enrollment
1-800-657-3672--Minnesota Care Help Desk (CHIP)
1-800-657-3613--Eligibility Verification System (for providers only) |
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| Mississippi |
1-800-421-2408--Division of Medicaid (in-State only)
1-800-884-3222--General Information ACS Provider and Beneficiary Services
1-800-421-2408--SCHIP (MS Health Care Benefits Program) (in-State only) |
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| Missouri |
(in-State only) 1-800-392-2161--Recipient Services (also service under CHIP)
1-800-392-0938--Provider Communications
1-800-392-8030--Pharmacy/Exceptions
1-800-392-1261--Eligibility (Division of Family Services) (also CHIP eligibility)
1-800-348-6627--Medicaid Managed Care (MC+) Helpline
1-888-275-5908--MC+ for Kids (CHIP) Eligibility
1-888-863-9513--Non-emergency medical transportation
1-800-735-2966--Relay Missouri for hearing and speech impaired (text)
1-800-735-2466--Relay Missouri for hearing and speech impaired (voice)
1-800-766-0686--Utilization review |
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| Montana |
1-800-332-2272--Citizens Advocate Office (in-State only)
1-800-335-7592--Telephone Typewriter (TTY) for the Deaf
1-800-362-8312--Passport (Primary Care Services)
1-800-292-7114--Transportation Authorization
1-800-694-3084--Health Insurance Premium Payment Program
1-800-395-7961--Drug Prior Authorization
1-800-480-6823--Medicaid Provider Hotline
1-800-624-3958--Consultec (in-state only)
1-800-926-6636--MT Community Partners/Provider Line
1-888-866-0328--Addictive and Mental disorders Division/Provider Help Line
1-888-378-2836--Estate Recovery Program
1-877-543-7669--CHIP and Healthy Mothers Healthy Babies
1-800-421-6667--Montana's Kid's Insurance (SCHIP)
1-888-599-2233--Mental Health |
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| Nebraska |
1-402-471-8845--Kids Connection (not toll-free)
1-402-471-7715--(Lincoln) Nebraska Health Connection/Access Medicaid
1-402-595-1000--(Omaha) Nebraska Health Connection/Access Medicaid
1-800-641-1902--Share Advantage - United Healthcare of the Midlands
1-800-843-2374--Primary Care + Health Maintenance Organization (HMO) of Nebraska, Blue Cross/Blue Shield (BCBS) of Nebraska
1-800-804-5022--Value Options, Inc.-Access to Care Line (Mental Health/Substance Abuse Services)
Nebraska Medicaid Eligibility System (NMES)
1-800-642-6092--(outside Lincoln)
1-402-471-9580--(check eligibility status) Medicaid Inquiry Lines
1-877-255-3092--(for claims payment/status outside Lincoln)
1-402-471-9128 (inside Lincoln) Provider Helpline
1-800-600-1297--(outside Lincoln)
1-402-471-7718--(in Lincoln) Pharmaceutical
1-800-884-3238--(drug claim inquiry) - First Health Services (outside Lincoln)
1-800-884-7387--(drug prior authorization)(outside Lincoln) CHIP (Nebraska's Kids Connection)
1-402-471-8845--Tom Ryan - an 800 number will be added later this year
1-877-632-5437 or 1-877-NEBKIDS Medicaid Fraud and Abuse
1-800-430-3244 Ext. 9375--(client) (outside Lincoln) Special Investigations Unit
1-800-430-3244 Ext. 9365--(provider) (outside Lincoln) Surveillance and Utilization UnitIn-State Only
Toll-Free Number District Office
1-800-843-1407 -- Alliance
1-800-554-9123 -- Beatrice
1-800-316-0039 -- Bridgeport
1-800-497-1515 -- Broken Bow
1-800-559-9718 -- Chadron
1-800-330-0755 -- Columbus
1-800-576-5212 -- David City
1-800-467-9922 -- Fremont
1-800-779-4855 -- Kearney
1-800-778-1613 -- Lexington
1-800-778-1612 -- McCook
1-800-884-6411 -- Nebraska City
1-800-782-8844 -- Norfolk
1-800-778-1611 -- North Platte
1-800-778-1614 -- Ogalala
1-800-776-1188 -- Plattsmouth
1-800-643-7415 -- Sidney
1-800-755-1333 -- Wahoo
1-800-557-8511 -- Wilber
1-800-627-3411 -- York Nebraska Health and Human Services System1-800-652-1999--Adult/Child Abuse Hotline
1-800-831-4573--Child Support Hotline
1-800-358-8802--Disabled Persons and Family Support
1-800-358-8802--Medically Handicapped Children's Program
1-800-7-PARENT (1-800-772-7368)--Foster Parent Recruitment
1-800-272-5590--Foster Parent Training Information
1-800-833-7352--Nebraska Relay System - Telecommunication Device for the Deaf/ Teletype (TDD/TT) Users
1-800-833-0920--Nebraska Relay System Voice Users
1-877-632-5437 (1-877-NEB-KIDS)--CHIP 800 number |
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| Nevada |
| 1-800-992-0900--Department of Human Resources (in-state only) |
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| New Hampshire |
1-800-852-3345--Department of Health and Human Services
1-800-735-2964--Telecommunication Devices for the Deaf (TDD)
No fraud and abuse 800 number
1-877-464-2447--New Hampshire Health Kids Program (CHIP)
1-800-351-1888--Department of Elderly and Adult Services
1-800-949-0470--Elder Abuse, Neglect or Exploitation |
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| New Jersey |
1-800-356-1561--Medical Assistance Hotline (General Medicaid)
1-888-937-2835 or 1-888-692-2140--Medicaid Fraud and Abuse Hotline
1-800-782-0181--Medicaid Dental Bureau Hotline
1-800-701-0710--New Jersey Care 2000 and New Jersey Family Care
1-800-676-6562--REVS (Providers verify Medicaid eligibility)
1-800-776-6334--Provider Services at Fiscal Agent
1-800-792-9745--PAAD (Pharmaceutical Assistance to Aged and Disabled) Hotline
1-800-201-0720--TTY |
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| New Mexico |
1-800-432-6217--Human Services Department (English and Spanish)
1-888-997-2583--Medicaid Managed Care
1-800-609-4TDD (1-800-609-4833)--Telecommunication Devices for the Deaf (TDD)
1-800-228-4802--Human Services Department, Office of Inspector General, Fraud and Abuse
1-800-525-6519--Attorney General, Medicaid Fraud Control
1-888-532-8093--Medicaid Managed Care Enrollment |
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| New York |
1-800-206-8125--Managed Care General Department of Health
1-800-342-3009--Office of Temporary and Disability Service (was DSS)
1-800-332-3742--New York State Pharmaceutical Program (EPIC)
1-800-698-4543--Child Health Plus (CHIP) also Growing Up Healthy
For more information go to the Web Site : http://www.health.state.ny.us/nysdoh/medicaid/phone.htm |
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| North Carolina |
1-800-662-7030--CARE-LINE (in-State only -Telecommunication Devices for the Deaf (TDD); other languages; serves as referral line)
1-800-367-2229--Family Health Resource Line (SCHIP and Medicaid) (Spanish capability) (in-State only)
1-800-976-1922--TTY |
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| North Dakota |
1-800-755-2604--Medicaid/Medicaid Expansion for CHIP
1-800-366-6888--Telecommunication Devices for the Deaf (TDD) |
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| Ohio |
1-800-324-8680--Department of Human Services - Medicaid Consumer Hotline (including Ohio's Children's Health Insurance Program (CHIP)
1-800-292-3572--Telecommunications Devices for the Deaf (TDD) For Hearing Impaired (In and out-of-State)
1-800-324-8680--Home & Community Based Services (In and out-of-State)
1-800-627-6133--Fraud Control/Welfare Program (In and Out-of-State)
1-800-755-4769--Prenatal Wellchild/Help Me Grow (In and Out-of-State)
1-800-686-1516--Provider Relations Automated Voice Response System (In-State only)
1-800-686-6108--Provider Relations (In-State only)
1-614-728-3288--Provider Relations (Out-of-State)
1-800-686-1595--Food Stamps Enforcement (In-State only)
1-614-752-5558--Food Stamps Enforcement (Out-of-State) District Offices
Canton 1-800-686-1569
Cincinnati 1-800-686-1571
Cleveland 1-800-686-1551
Columbus 1-800-686-1566
Toledo 1-800-686-1572 |
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| Oklahoma |
1-800-522-0310--Medicaid Claims
1-800-522-0114--Providers Customer Service (In State Only)
1-800-831-8921--Pharmacy Help Desk - Providers and Recipients Customer Service (In State Only)
1-800-871-9347--Provider Enrollment Contact
1-800-767-3949--Recipient Eligibility Verification System (REVS)
1-800-987-7767--SoonerCare Helpline
1-800-268-5261--Enrollment/Plan Selection for Managed Care Third Party Liability (In State Only)
1-800-530-3002--SoonerCare Nurse Advice Triage Line (directed to Voluntary Hospitals of America)
1-800-652-2010--Finance (travel claims questions)
1-405-522-7425, 7426, & 7390--Managed Care fax lines
1-800-987-7767--Children's Health Insurance Program (CHIP)
1-888-521-2778--To Enroll in Medicaid Eligibility, Department of Human Services
1-877-404-4500--Sooner Ride |
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| Oregon |
(in-State only) 1-800-273-0557--Client Advocate Services
1-800-336-6016--Provider Services - Oregon Medical Assistance Programs (OMAP) Hotline
1-800-393-9855--Oregon Health Plan (OHP) Benefits/RN Hotline
1-800-359-9517--Oregon Health Plan (OHP) Application Center
1-800-375-2863--Oregon Medical Assistance Programs (OMAP) TTY/TDD |
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| Pennsylvania Hotlines |
1-800-692-7462--Department of Public Welfare
1-800-932-0582--Welfare Fraud
1-800-842-2020--Healthy Beginnings (Medicaid/Children's Health Insurance Program (CHIP) questions)
1-800-451-4886--Telecommunications Devices for the Deaf (TDD)For Hearing Impaired
1-800-986-BABY (1-800-986-2229)--Department of Health
1-800-986-KIDS (1-800-986-5437)--Department of Health Prior Authorization
1-800-433-1324--Recipient Hotline
1-800-558-2660--Brand Medically Necessary Drugs
1-800-637-7840--General Assistance Exceptions
1-800-283-8863--Anti-Ulcer Drugs
1-800-558-4477--Home Health Services Home & Community Programs
1-800-922-9384--HIV/AIDS Client & Provider Inquiry Outpatient Providers
1-800-537-8862--Practitioner Unit
1-800-932-0938--Pharmacy Unit
1-800-537-8861--Ancillary Unit
1-800-678-3337--Provider Inquiry Unit for Claim Rejections
1-800-932-0939--Long Term CareInpatient Providers
1-800-441-8187--Provider Services (out-of-State)
1-800-822-2901--Provider Services (in-State)
1-800-558-4247--used by hospitals to call Chronic Hospital Review (CHR)
1-800-558-4374--Diagnostic-Related Groupings (DRG) Unit
1-800-558-4777--Place of Service Review (PSR) |
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| Rhode Island |
(in-State only) 1-401-462-1300--Rite Care Information Line
1-401-462-1500--Rite Care Spanish Information Line
1-401-462-5300--Department of Human Services |
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| South Carolina |
1-888-549-0820--South Carolina Medical Programs (this includes Managed Care and Partners for Healthy Children (PHC), which is the Children's Health Insurance Program (CHIP))
1-800-763-9087--Appeals & Hearings
1-888-662-4328--Attorney General (Medicaid provider fraud and abuse) Calls go directly to the Attorney General's Office
1-800-868-9095--Office of Aging
1-888-364-3224--Medicaid Fraud and Abuse |
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| South Dakota |
1-605-773-6383--Medicaid/Medicaid Expansion for CHIP (not toll-free)
1-800-452-7691--Medicaid/Medicaid Expansion for CHIP (in-State and in bordering States)
1-800-305-3064--CHIP Eligibility
1-877-999-5612--Medicare Savings Information
1-800-452-7691--Medical Services Provider Voice Response System
1-800-738-2301--Breast and Cervical CAncer Treatment
605-773-4678--Medicaid questions (not toll free) |
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| Tennessee |
1-800-669-1851--TENNCare Information Line (Medicaid and SCHIP)
1-800-772-7647--Telecommunication Devices for the Deaf (TDD)
1-800-254-7568--Hispanic Line |
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| Texas |
1-800-647-6558--Children's Health Insurance Program (CHIP) (English & Spanish)
1-800-964-2777--Medicaid Managed Care/Client Assistance - (MAXIMUS) (STAR & STAR+PLUS Health Plan) (English & Spanish)
1-800-436-6184--Fraud Abuse Hotline (English & Spanish)
1-800-792-1109--Rehabilitative Services
1-800-252-8010--Hospice Hotline
1-800-448-3927--Eligibility Hotline
1-800-925-9126--Provider Inquiry/National Heritage Insurance Company (NHIC) Medicaid Payment Contractor Numbers Restricted to In-State Calls
1-800-458-9858--Long Term Complaint Line/Consumer Advocate for Nursing Facility Residents (English & Spanish)
1-800-447-8477--Medicaid Fraud Hotline - Office of Inspector General, U.S. Department of Health and Human Services
1-800-252-8154--Texas Department of Mental Health and Mental Retardation (TDMHMR) Consumer Protection Hot Line
1-888-834-7406--Medicaid Eligibility
1-512-338-6518--Medicaid Payments thru Texas Department of Health |
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| Utah |
1-800-662-9651 (for Utah, Colorado, Wyoming, Arizona, Nevada, and Idaho only; Spanish interpreters available)
1-888-222-2542--Children's Health Insurance Program (CHIP) |
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| Vermont |
(in-State) 1-800-250-8427--Medicaid Eligibility
1-888-834-7898--Telephone Typewriter (TTY) for the Deaf
1-800-917-7787--Ombudsman |
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| Virginia |
1-800-552-8627--Medicaid Provider Helpline
1-800-358-5050--Transportation Helpline
1-800-643-2273--Medallion/Health Maintenance Organization (HMO) Helpline
1-800-421-7376--Maternal & Child Health Helpline
1-800-884-9730--Eligibility Helpline
1-877-822-6764--Virginia Children's Medical Security Insurance Plan |
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| Washington |
(in-State only) 1-800-562-3022--Automatic Enrollment System
1-800-562-6188--Provider Hotline
1-866-545-0544--Medicaid Providers
1-800-562-6136--for calls regarding 3rd party insurance
1-800-562-6906--Fraud & Abuse Hotline
1-800-865-7801--Eligibility Questions
1-877-543-7669--Children's Health Insurance Program |
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| West Virginia |
1-800-642-8589--Department of Health & Human Services/Client Services
1-800-688-5810--Medicaid Eligibility/CONSULTEC Medicaid Eligibility
1-800-642-3607--Provider Services--Billing Questions & Policy (in-State)
1-800-633-4340--Consumer Claims Review
1-800-433-3019--Provider Relations/CONSULTEC Provider Relations
1-800-642-8522/9704--Title V
1-888-983-2645--Children's Health Insurance Program (CHIP) |
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| Wisconsin |
Medicaid Recipient Resources Lines
1-800-362-3002--Medicaid Recipients Services and BadgerCare Hotline
1-888-907-4455--BadgerCare Services
1-800-888-7989--Medicaid recipient Hotline
1-800-722-2295--Maternal & Child Health (MCH) Hotline
1-800-642-7837--Program for Children with Special Health Care Needs
1-800-291-2002--Managed Care Enrollment Specialists
1-800-218-8408--Women's Health Hotline (WI WelWoman Program) |
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| Wyoming |
1-888-996-8678--Department of Family Services Eligibility Information
1-307-777-5648--Telecommunication Devices for the Deaf (TDD) within the Department of Health
1-800-251-1268--Provider Link to Department of Health
1-800-251-1269--Client Link to Department of Health
1-800-944-4769--Statewide initiative with Ronald McDonald's Childrens' Charities of the Rocky Mountains (TDD number is 1-800-877-9965) |
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